Facts and Information

Saint Francis Hospital in Evanston, Illinois opened its doors January 1, 1901 as a 25-bed hospital run entirely by five Sisters from the Sisters of Saint Francis of Perpetual Adoration in Lafayette, Indiana. As the number of patients increased, the hospital underwent a number of expansion plans including a School of Nursing (closed in 1998, having graduated over 3,100 nurses), a Physician Residency Program, a School of Radiography, the Galvin Heart Center and Professional Office Buildings.

Now over 100 years old, Saint Francis Hospital is a 375-bed, full service medical facility that provides high-quality, compassionate and family-centered medical care to residents of Evanston and its surrounding communities. The hospital is a recognized leader in cardiac and emergency trauma services.

In 1997, Saint Francis Hospital became part of Resurrection Health Care, a non-profit, Catholic health care system in Chicago, including hospitals, nursing homes, retirement communities, a surgery center, behavioral health services, a home health company, hospice services and outpatient and medical office facilities.

Quick Facts about Saint Francis Hospital

The Saint Francis Hospital Family Includes:

  • 1,280 employees
  • 500 physicians, 58 specialties
  • 200 volunteers

A Typical Year at Saint Francis Hospital:

  • 10,961 inpatients receive care; 30 admitted in a day
  • 33,607 people seen in the Emergency Department
  • 3,094 inpatient surgical procedures are performed
  • 3,908 outpatient surgical procedures are performed
  • 134 open heart surgeries are performed
  • 1,012 babies born
  • 1,400 cardiac catheterizations

Ambulatory Care Sites Include:

  • Saint Francis Community Health Center
  • On-site Professional Office Buildings (East & West Towers)

Demonstrated Support of Charity Care and Community Service:

  • $20 million in charity care provided in 2004
  • Level I Trauma Center
  • EMS Resource Hospital (communication center and paramedic training program)
  • On-site Child Day Care Center
  • Leadership role in Evanston through active involvement in Evanston Chamber of Commerce, Evanston Inventure and EVMARK
  • Free annual hospital-based community health events and screenings
  • Participation and/or sponsorship in events throughout the communities we serve
  • Health education classes and support groups for breast cancer, diabetes, bariatrics and prenatal care and parenting

A Commitment to Education at Saint Francis Hospital:

Our goal is to provide excellent care.

In pursuit of that goal, your health care team is committed to ensuring that the care, treatment, and services you receive are both high quality and safe. As part of our commitment, we seek accreditation from The Joint Commission (TJC). The Joint Commission provides unscheduled inspections to determine if we are in compliance with standards that they set for quality, patient safety, and the safety of the environment. If you feel, for any reason, that we have not met this goal during your stay, we encourage you to let us know by contacting a member of your care team during your stay or by contacting our Customer Relations Department at 847-316-2230.

In addition, as a condition of our accreditation, we are required to advise you that you may also contact The Joint Commission or other hospital regulatory agencies directly to express your concerns. You may do this without contacting us. The following provides information about the ways in which you can contact The Joint Commission or other regulatory agencies.

The agencies and the procedures for communicating with them include:

The Joint Commission
Off ice of Quality Monitoring

One Renaissance Boulevard
Oak Brook Terrace, Illinois 60181

Phone: 1.630.792.5000
Phone: 1.800.994.6610
Fax: 1.630.792.5636
TTY: Call Illinois Relay by dialing 711
Email: complaint@jointcommission.org
Online: http://www.jointcommission.org/report_a_complaint.aspx

Illinois Department of Public Health
Off ice of Health Care Regulations

Central Complaint Registry
525 W. Jeff erson St., Ground Floor
Springfield, IL 62761-0001

Phone: 1.800.252.4343
Fax: 1.217.524.8885
TTY: 1.800.547.0466
Online: http://www.idph.state.il.us

Centers for Medicare and Medicaid Services (CMS)
Region V

233 North Michigan Avenue, Suite 600
Chicago, IL 60601

Phone: 1.312.886.6432
Fax: 1.312.353.0252
TTY: Call Illinois Relay by dialing 711
Email: rochiora@cms.hhs.gov

Nurse Staffing Information

Requests from families or patients regarding nurse staffing information are welcome; please contact the Nursing Administration Department at Saint Francis Hospital at 847-316-4000 and they will be glad to assist you.

Call 877-RES-INFO for Nurse Advice, Doctor Referrals or Class Registration Monday - Friday 8 am to 8 pm • Weekends 8 am to 4pm

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